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Medical Marijuana Patient Frequently Asked Questions

By: New Mexico Medical Marijuana Directory Information News Maps  |   Posted : Apr.08.11  |  In:  Medical Marijuana News

Q: Can a minor apply to be a patient in the program?
A: Yes, so long as a parent or legal guardian is enrolled as the minor’s Caregiver (see section on Caregivers).

Q: Do I need to pay someone to help me complete my enrollment application?
A: The program applications are as short and as easy as possible for individuals to complete. While a patient will have the usual costs associated with medical provider visits, it is up to the patient to decide if they wish to pay a third party to help them complete the rest of the application.

Q: How can I send (submit) my application to the program?
A: Currently, the program only accepts paper copies of applications. They may be mailed to the program office (address above). The program does not accept electronic versions or faxes.

Q: Is there a way to expedite my application?
A: No, applications are processed in the order in which they are received in order to be as fair as possible to all patients. Every patient is very important and the staff try to meet their needs as best as possible.

Q: How much does it cost to enroll in the Medical Cannabis Program?
A: There is no enrollment fee for the Medical Cannabis Program.

Q: What medical providers can certify me for medical cannabis?
A: Medical doctors (MD), doctors of osteopathy (DO), nurse practitioners (NP), and most mid-level medical providers may write a certification for a patient to the Medical Cannabis Program. The medical provider must meet both of the following requirements: • have a current New Mexico medical license • be currently licensed to prescribe controlled substances in New Mexico.

Q: Can the program give me a list of doctors who will certify me to the Medical Cannabis Program?
A: No, the program is not able to refer patients to medical providers due to confidentiality and legal issues.

Q: How long does it take to receive an answer once I submit my forms to the program?
A: The program has 30 days to review an application. This starts only when the program receives your complete application, *Please note: the 30 days does not start until your application is complete. If you are missing any required application information or documentation (including a copy of your NM State photo ID), the application is not considered complete, and the 30 day period will not begin to run until that information or documentation is received.

Q: What happens if my application is not complete?
A: If an application is not complete, a letter stating the information that is still needed will be sent to the patient. This does not mean the application was denied, only that more information is required. Once the patient submits the appropriate documentation, the 30 day review period will start.

Q: What happens at the end of the 30 days?
A: If an application is approved, the program will issue a MCP Registry ID card to the patient. If an application is denied, the program will send a letter explaining the denial to the applicant.

Q: What can I do if my application is denied?
A: If an application is denied, the applicant will receive a letter describing available options (for more information, please refer to NMAC Pursuant to statute, a person whose application has been denied shall not reapply for six months from the date of the denial unless otherwise authorized by the Department of Health.

Q: How can I check the status of my application?
A: Due to the volume of applications, the program is often close to the 30 day processing limit. Please do not request a status update on your application until 30 days have passed from the date you submitted your full and complete application, as this slows staff processing applications. If 30 days have passed, you may request a status update by mail (see the address above). Please include a written request for the update with a copy of your photo ID, and contact information (address and telephone number).

Q: Can I find out my application status through email?
A: Due to changes in confidentiality regulations and law, it is not possible for the program to transmit protected patient information through email. This includes requests to verify an application has been received.

Q: How can I ensure my application was received by the program?
A: If you would like to be notified that your application has been received by the program, please include a self-addressed stamped envelope with your application and the program will send you a receipt. *Please note: mail sent registered or certified is signed as received in the DOH main mailroom, not by the program, and may take an extra business day or two before it is received by the program.

Q: Why does it sometimes take so long to get a response from the program?
A: The program staff try to answer patients and other inquiries as quickly as possible, however, due to the volume of requests, this may take some time. The program apologizes for any delays, and is working to serve patients as best as possible with the resources available.

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